Struggling to keep your health and wellness clients engaged after they sign on? You’re not alone! Many coaches and consultants find themselves second, guessing their onboarding process and feeling lost when it comes to building lasting client loyalty. In this episode, Suzy Wraines uncovers how a clear, thoughtful client experience can be your secret weapon for business growth. Learn why small, personal touches make a big difference, turning your clients into loyal fans and automatic referrers. With real-life insights from hosting her very first Alaska retreat, Suzy shares practical steps for seamless onboarding, powerful offboarding, and how to stand out with a client experience that’s as unique as you are. If you want your clients to rave about working with you, and bring friends along, this episode is for you!
Starting a Business Simplified Website
https://www.startingabusinesssimplified.com/
Episode #132
Contents:
(00:00) “Starting Your Wellness Business Journey”
(00:30) “Starting Your Wellness Business Journey”
(03:01) Pre-Retreat Connection via Video Calls
(05:52) Unique Client Experience Strategy
(10:16) Client-Centric Coaching Systems
